Just in case, we posted reviews from 2 members on the same group buy as the post below to showcase the great exhaust quality.
Recently a customer left a negative 1 star review for us regarding our exhaust for the E36.
You can see the quoted text at the bottom of this post, but our response is simple shown to the side. Normally we wouldn't address this here on our "happy customers" page, but we have so many happy reviews for this exhaust, it goes to show you can't please everyone.
Here are the photos of how the customer returned the exhaust to us, a signed document from a muffler shop attesting to this, AND the customer's own words posted on a public forum:
I spoke with Anthony via email prior to placing an order and he helped me navigate all of my choices (angel eyes, depo, zkw, bixenon, ballasts, all kinds of other stuff I didn't understand). After I placed my order, I had the pleasure of speaking with Tim who provided me with some extra information and upgraded my order and expedited shipping so I would have it in time for Christmas.
A month later, I still hadn't gotten around to installing my new headlights, as my kids had decided to never nap long enough. But my chance arrived! I got out to my car, pulled out the old headlights, and was stumped. I called Umnitza, got some help over the phone, got great responses from Anthony via email when pictures became necessary, and ultimately was able to install fabulous new headlights without any struggle (other than my three-year old hiding my socket set from me and breaking my magnetic pick-up tool).
I can now see at night and had some good bonding time with the kiddo
Wanted to give a huge thanks to the folks at Umnitza. I recently upgraded my 2002 540i Halogen Angel Eyes to the ICE VXX LED's and they are absolutely stunning. My experience was extremely pleasant and their recommendations for modding an E39 is spot on. Looking forward to doing some more modding with you all. Thanks again!
Lenses that are better than stock!
Member Since: Apr 2016
Location: Kissimmee Florida
Thanked 0 Times in 0 Posts
I installed the new lenses back in August and forgot about them. Well we took a 1000 mile trip in september and did the return 1000 miles at night, stopping only for food and fuel. When it got dark my lights were so much brighter I thought they were out of adjustment. They are brighter now on low beam than they were before on high.......humongous difference....We hit tropical storm wind and rain the last 350 mile at midnight and just keep on the boogie.....best thing I ever did was the new lenses!!
Location: Orlando Join Date: Jun 2017
Mein Auto: E63 645CI , Audi TT 225
View My Garage
If you want a stock look, give Umnitza a call. Great guys over there. That's were I got my LED angel eye bulbs.
Took some photos yesterday, hope these are up to par. The lights are awesome, much brighter and more beautiful than the stock ones I had. It practically looks like a new car now, really glad I bought these.
The hardest part of most projects is building up the courage to tackle it...but with enough beer and tools even this can be done !
Thanks guys, the lenses are beautiful
Originally Posted by elahmad
You guys are the best, had my bi-xenon depos, they were nice but sadly had an accident and lady's big GMC ate up my right headlight, they weren't bad but looks like I'm gonna get these next the CCFL angel eyes were the best part but I know your Orion led angel eyes are the best on the market will be getting these with the Orion V4's for sure!
Sent from my iPhone using Bimmerfest mobile app
I have used Umnitza to upgrade the lighting on four cars; an E46 M3, an E90 335, a 2010 VW Jetta and a 1991 Toyota Land Cruiser. All have been great upgrades. I sincerely recommend both the company and their products. Matt is exceptionally knowledgeable and always helpful. Their recommendations have been spot on and have improved the performance of all four cars. The Land Cruiser was the most involved and has shown the most improvement; in that the modifications were to the hi/low beams, the installation of led driving lights and the installation of a killer back-up light bar. I off-road the vehicle and the lighting improvements are dramatic.
Luke purchased the Orion v2, but then we upgraded him to the V4. See what he says below in this PDF attachment!
Darius went to another company before coming to us, and purchased a set of headlights. Unfortunately the set of headlights he received had too many issues with them, from poor visibility to horrible angel eyes, and ultimately poor customer service after the sale.
When he searched for alternatives, he discovered we were in his back yard. Within 1 week, we set his car up to look like he wanted. Look for his review of this product on various forums shortly...
Order # 145046492 update - Kyle K
I want to thank everyone who helped during this order. Attached are some pictures of the final product. It took a little massaging for fitment which was expected by the final product is as oem bmw as it gets! First time ever using non oem parts and I am impressed with the quality and first rate customer
From: Elrayox [mailto:elrayox@XXXX.com]
Sent: Monday, June 05, 2017 10:27 PM
Subject: Re: üm•nitza: Order # 145046498 update
Thanks VERY much for getting me straightened out, educated on the merits of each of the (seemingly endless) different lighting options... and even an education on how to use the different options in my Bimmer... who knew? Your efforts are being experienced now... just driving in circles around town on streets I know well and the differences between brights, bright-to-pass, and normal... add the fog lamps and the picture was as clear as mud... I think I might have made a better decision if I'd have been able to instantly suck up distinctions via the internet- as I usually do... but YOU were the bridge across the vacuum, abyss, chasm... black hole. You didn't make my mind up for me, but you sure could have- the lights and installation details were all you said it was going to be. Amazing.
I'm anxiously and eagerly looking forward to updating the factory navigation and sound system with you and Tim, of course. Can aftermarket body parts/panels and suspension components be very far off???
Thanks again- I appreciate your craftsmanship, persistence and level of your dedication to something that's all too often unappreciated, or dismissed as "too expensive",
"Unwarranted"... that being, basic customer service. Believe me... it's a dying principle in sales of any kind and I'm glad you were able to show me that it wasn't dead... just asleep!!!
Sent from my iPhone
03-22-2017, 06:32 PM #154
Member Since: Feb 2017
Well guys my wait is finally over!! I was one of the first to order these lenses and I could not be happier. BIG thanks to Matt and Tim at Umnitza for a perfect product and very fast shipping back to me. I had faith in these guys to deliver a good product for us picky corvette guys and they delivered perfectly! Here are u few pics of the lights installed! Now I'm off to finish the rest of the car lol
We decided to put the fastm.com guide up on our blog page so that people would forever have access to the page. Segmented into a GENERAL PDF + all the photos are below so you can enlarge them.
Hello I have received my [ M5 replica PP E39 ] bumper [ from umnitza ] and have installed it. It looks great and it was of great quality! Thank you very much! I will be looking at a rear mtech bumper conversion here shortly
We keep working hard for our customers and are getting rewarded. Later, we'll post some of the great YELP reviews we're receiving as well.
We're not gigantic fans of the BBB, only because it's essentially a one way platform and doesn't really have any legal standing to resolve a situation one way or the other, but at least it shows that we've improved dramatically with them over the years...we're all happy but not entirely sure how we feel about the rating, but it's a good start to show we're moving forward in many key areas of our support/service.
We have great customers and here is what they say.